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How do I
receive care?
You must choose a Primary Care dentist when you enroll
in the plan.
You are free to choose any Primary Care Dentist off of
our directory. You and your entire family must use the
same dentist. Once you have selected a dentist, or if
you have any questions about your selection, please contact
our Member Services Department at 888-703-6999 between
the hours of 8:00 am to 5:00 pm Monday through Friday.
How do I make an appointment?
After completing your enrollment form and selecting your
Primary Care Dentist, you are eligible to receive care
on the first of the month following LIBERTY's receipt of your
enrollment application and premium.
Please note that you must select a Primary Care Dentist
and submit your selection to LIBERTY before you call to make
an appointment. You may call your selected dentist at
any time after the effective date of your coverage, typically
the first of the month following receipt of you application
and premium.
Be sure to identify yourself as a member of LIBERTY Dental
Plan when you call the dentist for an appointment. We
also suggest that you keep you Evidence of Coverage and
Schedule of Benefits handy when you go to your appointment.
You can then reference benefits and applicable co-payments
which are the out-of-pocket costs associated with your
plan.
What if I have questions
about my dental plan?
Call LIBERTY Dental Plan's Member Services department
Monday through Friday 8:00 a.m. to 5:00 p.m. at 888-703-6999.
We are here to assist members with questions about their
dental benefits.
The hearing and speech impaired may use the California
Relay Service's toll-free telephone numbers: 1-800-735-2929
(TTY) or 1-888-877-5378 (TTY) to contact the department.
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