Careers

Member Services Representative - Irvine, CA; Las Vegas, NV; Tampa, FL

11/12/2014

Summary

Member Services Representatives (MSRs) are expected to provide excellent customer service to all incoming callers and will answer inquiries related to; dental benefits, eligibility, provider information, claims, grievance and appeals, fulfillment requests and other miscellaneous inquiries. MSRs must observe all local, state and federal guidelines and regulations.

**This is a Union position in Irvine, CA**

Director, Provider Relations -Illnois

01/28/2015

Why Join LIBERTY Dental Plan, Inc.?

Now serving over 2 million members nationwide, LIBERTY strives to provide the best customer service for not only our external customers, but our employees; who contribute to our success. LIBERTY puts people at the center of everything we do. We offer a an environment where you can be challenged, pursue goals, develop and cultivate new skills. At LIBERTY, we are employee-focused and are committed to our people, their job satisfaction, their welfare, and of course, their safety. We treat employees as if they make a difference – and they DO make a difference. Come make a difference at LIBERTY and help us continue to build our success story.

 

What LIBERTY Has To Offer

As a LIBERTY employee, along with potential for growth, employees receive health, vision, and dental benefits at no cost for personal benefits, and a reduced cost for dependents; employer matched 401k plan, life insurance, LTD and various voluntary options too. 

Director, Professional Relations - Texas

02/04/2015

Why Join LIBERTY Dental Plan, Inc.?

LIBERTY Dental Plan is committed to being the industry leader in providing quality, innovative and affordable dental benefits.  Due to continued growth, we have career opportunities available in a variety of states and roles. 

LIBERTY strives to provide the best customer service for not only our external customers, but our employees who contribute to our success. LIBERTY puts people at the center of everything we do. We offer an environment where you can be challenged, pursue goals, develop and cultivate new skills.

As a LIBERTY employee, some highlights of our benefits include:

•100% employer paid medical, dental, vision and long term disability benefits for employee coverage.

• 401(k) Plan with employer match at dollar for dollar on the first 3% and 50% on the next 2%.

• We offer personal and professional development training in areas important to our employees.  A few examples include MS-Office Suite, Interpersonal Skills, Leadership Development, and much, much more.

 

Summary

Individual will be responsible for directing the recruitment and retention of all LIBERTY proprietary provider networks in the assigned region(s), developing provider reimbursement schedules by product and region and maintaining mandated regulatory requirements.   

Grievance Analyst - Irvine, CA

07/09/2014

Summary

The Grievance Analyst I will be responsible for intake of all member, provider and Health Plan Partner grievances and appeals.  In addition, the Grievance Analyst I will investigate and resolve certain member, provider and Health Plan Partner grievances and appeals.

Dental Consultant - Missouri

03/03/2015

LIBERTY Dental Plan is committed to being the industry leader in providing quality, innovative and affordable dental benefits.  Due to continued growth, we have career opportunities available in a variety of states and roles. 

LIBERTY strives to provide the best customer service for not only our external customers, but our employees who contribute to our success. LIBERTY puts people at the center of everything we do. We offer an environment where you can be challenged, pursue goals, develop and cultivate new skills. 

LIBERTY Dental Plan administers commercial, Medicare Advantage and Medicaid programs. The position of Dental Consultant will be primarily responsible for providing technical expertise in the implementation, administration and ongoing management of LIBERTY dental products in the MO market by providing market knowledge and input on the local dental culture in the MO provider community, with special focus on the Medicaid program in MO.  The Dental Director will provide guidance in the practice patterns of MO Medicaid, Medicare and commercial dentists, and participate fully in reviewing and managing the utilization of LIBERTY dental plans, including interacting with network providers, and state regulatory agencies.

The Dental Director will also be involved in the adjudication of dental claims and prospective requests for dental services (referrals and pre-authorizations) in the MO area. Dental Consultant will participate in other clinical review activities, such as participating in Quality Management and Improvement activities, clinical reviews of MO grievances, and meeting with MO clients for periodic joint operational meetings and participate actively in Utilization Management and Review Programs.  The position will be part time or full time depending on needs, and may expand based on the enrollment, and is negotiable.

The Dental Consultant will report to the National Dental Director and will collaborate with other regional and corporate Dental Directors to assist in the development of clinical guidelines and Qualify Management and Improvement processes to ensure process improvement and consistency in all clinical activities across the enterprise, yet specializing in any unique MO requirements. 

The MO Dental Consultant will be an active participant on the National Peer Review Committee in reviewing and analyzing Potential Quality Issues (PQIs), a member of the Utilization