Careers

HR Generalist - Irvine, CA

05/05/2016

LIBERTY Dental Plan is committed to being the industry leader in providing quality, innovative and affordable dental benefits.  Due to continued growth, we have career opportunities available in a variety of states and roles.

 LIBERTY strives to provide the best customer service for not only our external customers, but our employees who contribute to our success. LIBERTY puts people at the center of everything we do. We offer an environment where you can be challenged, pursue goals, develop and cultivate new skills.

As a LIBERTY employee, some highlights of our benefits include:

•100% employer paid medical, dental, vision and long term disability benefits for employee coverage.

• 401(k) Plan with employer match at dollar for dollar on the first 3% and 50% on the next 2%.

• We offer personal and professional development training in areas important to our employees.  A few examples include MS-Office Suite, Interpersonal Skills, Leadership Development, and much, much more.

Summary

Responsible for Human Resources Generalist functions company-wide.  Responsibilities include talent acquisition; employee and labor relations, performance management, compensation, employee benefits, HRIS, worker’s compensation, safety, and employee activities.

Claims Referral Specialist - Tampa FL.

03/01/2016

Summary

Responsible for daily processing of dental claims and encounters within plan timelines; job function may differ depending on the specific area of assignment (e.g. claims, referrals, pre-estimates).

Supervisor, Member Services Tampa FL

01/25/2016

Summary

This position is responsible for supervising all call center activities and ensuring that performance goals and objectives are met or exceeded.  Supervisors must be able to meet the high demands of the position, including but not limited to; mentoring staff, building morale, administering progressive discipline, managing call center performance and making adjustments when appropriate, handling escalated inquiries, monitoring quality, coordinating with other departments for timely resolution of escalated cases, reviewing and analyzing call center/agent reports, meeting project deadlines, remaining available to staff, ensuring that staff is aware of all pertinent information that affects their ability to provide superior customer service, coping with a constantly changing work environment, etc.

Member Services Representative - Irvine, CA; Las Vegas, NV; Tampa, FL

01/22/2016

Summary

Member Services Representatives (MSRs) are expected to provide excellent customer service to all incoming callers and will answer inquiries related to; dental benefits, eligibility, provider information, claims, grievance and appeals, fulfillment requests and other miscellaneous inquiries. MSRs must observe all local, state and federal guidelines and regulations.

**This is a Union position in Irvine, CA**

Supervisor, Member Services Tampa FL

01/22/2016

Summary

This position is responsible for supervising all call center activities and ensuring that performance goals and objectives are met or exceeded.  Supervisors must be able to meet the high demands of the position, including but not limited to; mentoring staff, building morale, administering progressive discipline, managing call center performance and making adjustments when appropriate, handling escalated inquiries, monitoring quality, coordinating with other departments for timely resolution of escalated cases, reviewing and analyzing call center/agent reports, meeting project deadlines, remaining available to staff, ensuring that staff is aware of all pertinent information that affects their ability to provide superior customer service, coping with a constantly changing work environment, etc.