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Community Outreach
Washoe County, NV

Xenia Pyne
Xenia Pyne

Health & Literacy Coordinator

Community Outreach for Washoe County

It is an immense pleasure and rewarding experience to work as a Health and Literacy Coordinator for LIBERTY Dental Plan in Washoe County of Northern Nevada. Washoe County is home to the "Biggest Little City" known as Reno. Reno and its neighboring city, Sparks, provide access to the beautiful outdoors, contain a diverse culture, and most importantly, support a network of interconnected community agencies, organizations, and companies who serve and have access to our members. LIBERTY Dental Plan is thrilled to be a part of the "small hometown" feel that Washoe County provides. We are proud to join many other agencies and organizations who strive to better our community, so that individuals may continue to live their lives to the fullest potential.

I desire to bridge the gap between oral and overall health by networking, creating long-lasting relationships, raising oral health awareness, and encouraging our members to utilize their benefits. My outreach focus includes reaching out to Medicaid recipients of Washoe County to ensure they obtain the proper resources to access their dental insurance and dental office.

My most recently built relationships include Truckee Meadows Community College-Dental Hygiene Clinic, Boys and Girls Club of Truckee Meadows, The Salvation Army, and Catholic Charities of Northern Nevada. My next goal is to partner with the Washoe County School District and the University of Nevada, Reno-Early Head Start program, which I feel will have a powerful impact on the advancement of oral hygiene education for children and their families in preventing and reducing childhood tooth decay and gum disease.

It is an honor to be onboard with these entities and participate in their local events, such as health fairs, community lunches, and food pantry programs. These local community events allow me to provide outreach services, such as workshops, staff training, and distribute free educational literature and dental kits to all Medicaid recipients, either adult, pregnant mothers, or children. It is crucial during these events to let our members with Medicaid know that I am available to them for help with barriers they may face when trying to access their dental insurance or dental appointments. I work diligently to inform them of the resources LIBERTY Dental provides: booking transportation for dental appointments, scheduling translation services, searching for dental offices that accept Medicaid, and assistance with selecting a dental home, to name a few.

When the opportunity arises, I get to assist my incredible and hardworking partner, Eduardo Menchaca, and participate in community events hosted in Las Vegas, NV. Below you will see photos of our participation at the Las Vegas Metropolitan Police Department’s 2nd Annual Health Fair. I received amazing support from our Member Services Department and assisted many Medicaid recipients.

Las Vegas Metropolitan Police Department, 2nd Annual Health Fair, April 28, 2018
Las Vegas Metropolitan Police Department, 2nd Annual Health Fair, April 28, 2018

Left to Right: Xiomara Encinas, Gisela Carpenter, Omayra Vizcarro, & Xenia Pyne

Immunize Nevada's Community Baby Bash is another great event to attend and reach out to pregnant moms and educate them of their added value-benefits such as cleanings. Pregnancy is especially an important time to give extra care and attention to one's oral health. This event allowed my partner, Eduardo, and I to empower expecting mothers to schedule their additional cleanings.

Immunize Nevada's Community Baby Bash, April 27, 2018
Immunize Nevada's Community Baby Bash, April 27, 2018

Left to Right: Xenia Pyne & Eduardo Menchaca

Immersing myself in our community is exciting as I get to provide services that promote and increase awareness about oral health and overall healthy lifestyles in Washoe County. Make sure to attend your next local event, I may be there to answer your questions about your dental insurance and oral hygiene!