Notice to Members Impacted by Hurricane Florence

09/28/2018

Notice to Members Impacted by Hurricane Florence

If you’ve been affected by Hurricane Florence, please read this important message.

On September 7, 2018 Governor Cooper of North Carolina issued a state of emergency due to Hurricane Florence. A similar state of emergency was issued by Governor McMaster of South Carolina on September 8, 2018.

If you are a LIBERTY Dental Plan member, and you have been impacted by Hurricane Florence, we may be able to help by:

  • Relaxing time limits for prior authorizations or referrals
  • Extending filing deadlines for claims
  • Allowing access to appropriate out-of-network providers if in-network providers are unavailable due to the hurricane or if you are out of the area due to displacement as a result of the hurricane.

 

If you need assistance and reside in North or South Carolina please call (877) 869-1803.