Notice to Members Impacted by Hurricane Florence


Notice to Members Impacted by Hurricane Florence

If you’ve been affected by Hurricane Florence, please read this important message.

On September 7, 2018 Governor Cooper of North Carolina issued a state of emergency due to Hurricane Florence. A similar state of emergency was issued by Governor McMaster of South Carolina on September 8, 2018.

If you are a LIBERTY Dental Plan member, and you have been impacted by Hurricane Florence, we may be able to help by:

  • Relaxing time limits for prior authorizations or referrals
  • Extending filing deadlines for claims
  • Allowing access to appropriate out-of-network providers if in-network providers are unavailable due to the hurricane or if you are out of the area due to displacement as a result of the hurricane.


If you need assistance and reside in North or South Carolina please call (877) 869-1803.