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leadership

LIBERTY Dental Plan Corporation received full Dental Plan accreditation by URAC as of 7/1/2019

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2017
HITRUST Certified

LIBERTY received HITRUST CSF v8.1 certified status for its Health Solutions Plus core application and supporting systems as of 11/20/17
 
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2018
HEDIS NCQA Certified

 LIBERTY Dental Plan was presented with a
2018 NCQA-Certified HEDIS® Compliance Audit™
by AttestHealth Care Advisors, LLC, an NCQA certified audit group.
 
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Beth Tillman profile image  

Beth Tillman

Vice President, Member Services

Beth Tillman has over 35 years of experience in the dental health care industry with a focus on Member Services and Eligibility Administration. She possesses a wide range of expertise in the field including, strategic planning, systematic program analysis to enhance efficiency and developing methods for increasing customer engagement and satisfaction. Beth joined LIBERTY in 2009, serving as the Director and then Vice President of Member Services. She was instrumental in growing the Nevada call center as well as establishing LIBERTY’s national call center operations in Florida. In her current role as Vice President, Beth is responsible for the oversight and planning for all call center operations. Prior to joining LIBERTY, Beth held various positions working for Private Medical-Care, Inc. (PMI)/Delta Dental, including, Manager of Customer Service and she served as a business sponsor working with Information Technology and external consultants to develop and implement cost savings measures. Among them were development of a custom CRM system for Customer Service and transitioning touchtone technology to speech recognition.

leadership

Leadership

Beth Tillman profile image  

Beth Tillman

Vice President, Member Services

Beth Tillman has over 35 years of experience in the dental health care industry with a focus on Member Services and Eligibility Administration. She possesses a wide range of expertise in the field including, strategic planning, systematic program analysis to enhance efficiency and developing methods for increasing customer engagement and satisfaction. Beth joined LIBERTY in 2009, serving as the Director and then Vice President of Member Services. She was instrumental in growing the Nevada call center as well as establishing LIBERTY’s national call center operations in Florida. In her current role as Vice President, Beth is responsible for the oversight and planning for all call center operations. Prior to joining LIBERTY, Beth held various positions working for Private Medical-Care, Inc. (PMI)/Delta Dental, including, Manager of Customer Service and she served as a business sponsor working with Information Technology and external consultants to develop and implement cost savings measures. Among them were development of a custom CRM system for Customer Service and transitioning touchtone technology to speech recognition.