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LIBERTY Dental Plan Establishes a Dedicated Toll-Free Number for Members Impacted by Winter Storms in 51 California Counties

04/20/2023

On April 20, 2023, Governor Newsom expanded his State of Emergency and added 4 additional California counties
impacted by severe winter storms. Additional impacted counties are Contra Costa, Riverside, San Diego, and Yolo.
These counties join the following 47 California counties already impacted: Alpine, Trinity, Orange, Amador, Kern, Los
Angeles, Madera, Mariposa, Mono, Nevada, San Bernardino, San Luis Obispo, Santa Barbara, Sierra, Sonoma, Tulare,
Butte, El Dorado, Fresno, Humboldt, Imperial, Inyo, Lake, Mendocino, Merced, Monterey, Napa, Placer, Plumas,
Sacramento, San Francisco, San Mateo, Santa Clara, Santa Cruz, Stanislaus, Tuolumne, Yuba, Calaveras, Del Norte,
Glenn, Kings, San Benito and San Joaquin. LIBERTY Dental Plan administers dental benefits to members in all 51
California counties.
On April 20, 2023, Governor Newsom expanded his State of Emergency and added 4 additional California countiesimpacted by severe winter storms. Additional impacted counties are Contra Costa, Riverside, San Diego, and Yolo.These counties join the following 47 California counties already impacted: Alpine, Trinity, Orange, Amador, Kern, LosAngeles, Madera, Mariposa, Mono, Nevada, San Bernardino, San Luis Obispo, Santa Barbara, Sierra, Sonoma, Tulare,Butte, El Dorado, Fresno, Humboldt, Imperial, Inyo, Lake, Mendocino, Merced, Monterey, Napa, Placer, Plumas,Sacramento, San Francisco, San Mateo, Santa Clara, Santa Cruz, Stanislaus, Tuolumne, Yuba, Calaveras, Del Norte,Glenn, Kings, San Benito and San Joaquin. LIBERTY Dental Plan administers dental benefits to members in all 51 California counties.

LIBERTY Dental Plan has not, as of this date, experienced any disruption to plan operations. Our corporate office and
operations center is in Irvine, Ca and has not been impacted by the severe winter storms. Additionally, we do not
anticipate any disruption to our operations and will be available to members including after hours and on the weekend. We
are communicating our availability to potentially impacted enrollees through this press release, our website, and social
media. We have taken steps to ensure that our members' oral health care needs are met through a dedicated, toll-free
number to our call center including 24/7 call availability to refer members to a dentist.
 
Contact Member Services toll-free at 877-864-7811.
 
This policy applies in the event of any state of emergency declared by the governor and health emergencies declared by
the State Public Health Officer. LIBERTY will comply with guidance issue by Department of Managed Health Care
(DMHC) related to the emergency.
 
ABOUT LIBERTY
 
LIBERTY Dental Plan was founded and is led by a dentist and provides full dental administrative services to over 6 million
members in public and commercial programs nationwide including approximately 3 million Medicaid members in
California, Florida, Illinois, Nevada, New Jersey, New York, and Texas.
LIBERTY Dental Plan has not, as of this date, experienced any disruption to plan operations. Our corporate office andoperations center is in Irvine, Ca and has not been impacted by the severe winter storms. Additionally, we do notanticipate any disruption to our operations and will be available to members including after hours and on the weekend. Weare communicating our availability to potentially impacted enrollees through this press release, our website, and socialmedia. We have taken steps to ensure that our members' oral health care needs are met through a dedicated, toll-freenumber to our call center including 24/7 call availability to refer members to a dentist.

Contact Member Services toll-free at 877-864-7811.

This policy applies in the event of any state of emergency declared by the governor and health emergencies declared bythe State Public Health Officer. LIBERTY will comply with guidance issue by Department of Managed Health Care(DMHC) related to the emergency.

ABOUT LIBERTY

LIBERTY Dental Plan was founded and is led by a dentist and provides full dental administrative services to over 6 millionmembers in public and commercial programs nationwide including approximately 3 million Medicaid members inCalifornia, Florida, Illinois, Nevada, New Jersey, New York, and Texas.
 
Contact
 
Steve J. Sohn, Chief Compliance Officer
888-703-6999 ext. 112