About LIBERTY
LIBERTY is a privately held dental benefits corporation established in 2001. LIBERTY’s founder and CEO, Amir Neshat D.D.S., has assembled an
Executive Management Team of dentists and health industry professionals with approximately 300 years of combined servicing and implementation experience. LIBERTY currently administers dental benefits to approximately 4.5 million members across the USA. LIBERTY has developed and maintains a national, proprietary contracted provider network, comprised of qualified general and specialty dentists as well as hospitals, dental schools, FQHCs and community based clinics.
LIBERTY has built a solid reputation by meeting and exceeding our clients, providers and members expectations allowing us to maintain customer loyalty with over 90% client retention. We approach each client relationship with a focus on offering customized solutions utilizing our certified information and communication technology to meet our client’s specific needs. We have successfully developed and implemented a myriad of innovative solutions including value-based provider compensation, value-added benefit programs and community outreach programs, designed to improve the quality and efficiency of the provision of oral health care in all of our markets.
Major Capabilities
- DHMO, EPO, PPO and Self-Funded (ASO)
- Government Sponsored Programs:
- Medicare
- Medicaid
- CHIP
- IDD
- SNP
- Commercial
- Individual
- Marketplace and Exchange Plans
- Labor Union/Taft-Hartley Trust Funds
Why We’re Different
- Extensive, comprehensive nationwide networks of highly qualified, independent contracted dental professionals
- Network development and management
- Utilization management services
- HITRUST Certified for Cyber Security
- Real-time access to on-line eligibility
- Rapid turn-around time on claim payments
- Technology driven resources and services to reduce the administrative burdens for members, providers and our client partners, with:
- Single source database
- Workflow management
- CRM & call tracking
- Robust reporting
- 24/7 access to our secure web portal gives real-time access to information and tools
LIBERTY’s concierge style customer service gives our members peace of mind through:
- Live, highly-qualified multi-lingual Member Service Representatives answer every phone call
- 24-HR access to emergency dental care coordinated by a Dental Director
- Compassionately communicate with our members in 150 available languages through a translation service
- Member assistance in selecting a pre-screened dentist
- Complete case management to ensure members receive appropriate care
Technology driven tools and resources for members:
- LIBERTY Dental Mobile app gives members quick and easy access to electronic ID cards, searching for a network dentist, benefit & co-pay information, and more
- Access to our extensive library of oral health and wellness PDF downloads for adults, parents, kids and teens to better understand and practice good oral health for life