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Liberty Dental Plan Establishes a Dedicated Toll-Free Number for the State of Emergency Proclamation for the December 2024 Coastal Storm Issued on February 14, 2025

02/14/2025

On February 14, 2025, Governor Newsom issued a State of Emergency Proclamation for the December 2024 Coastal Storm. On December 23 and 24, 2024, the County of Santa Cruz experienced a major coastal winter storm (“December 2024 Coastal Storm”) with extreme waves, storm surges, and high tides, resulting in coastal flooding, wave impacts, and damages along the coastline. The storm caused flooding and debris damage to East Cliff Drive, the Esplanade in Rio Del Mar, and Beach Drive, and negatively impacted local residences and business in the County of Santa Cruz. Governor Newsom finds that conditions of extreme peril to the safety of persons and property exist due to the December 2024 Coastal Storm in the County of Santa Cruz.

Liberty has not, as of this date, experienced any disruption to plan operations. Our corporate office and operations center are in Tustin, Calif., and have not been impacted by the December 2024 Coastal Storm. Additionally, we do not anticipate any disruption to our operations and will be available to members, including after hours and on the weekend. We are communicating our availability to potentially impacted enrollees through this press release, our website, and social media.

Liberty has taken steps to ensure that our members' oral health care needs are met through a dedicated, toll-free number to our call center, including 24/7 call availability to refer members to a dentist. Contact Member Services toll-free at 877-864-7811.

This policy applies in the event of any state of emergency declared by the governor and health emergencies declared by the State Public Health Officer. Liberty will comply with guidance issued by the Department of Managed Health Care (DMHC) related to the emergency.

ABOUT LIBERTY

LIBERTY is a dental benefits administrator founded by dentists and health industry professionals in 2002. LIBERTY currently administers dental benefits in all 50 states, including on behalf of over seven million Medicaid, Medicare Advantage, commercial, and exchange members. A high-touch approach to member and provider engagement, along with innovations to improve the quality and cost-effectiveness of dental care delivery, has propelled the company’s growth. Learn more at www.LIBERTYDentalPlan.com. 

Contact

Deb Franko, Media Relations
949-273-2234

dfranko@libertydentalplan.com